"Stayed in the loft, it was quiet, clean and perfectly located for historical part of the city."
Natalia from United Kingdom
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"Fantastic attic, top floor apartment! It is much bigger and newer and brighter than we expected and it was clean and comfortable."
Gm from United States
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"The apartment had everything we could possibly need, comfy bed, nice wee living area, huge bathroom with a power shower, kitchen with everything we could need."
Matt Lindley from United Kingdom
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Accommodations
Crystal Suites Old Town offers luxurious apartments with individually commissioned furnishings and fabrics. Every accommodation provides a fully equipped kitchenette, allowing guests to prepare meals in the comfort of their own space. Options range from superior studios to family penthouses, with up to 74 m² of living space accommodating up to six guests.
Location
The hotel is strategically situated in the Stare Miasto district of Krakow, only a 10-minute walk from the buzzing Main Market Square. Nearby attractions include Wawel Castle and the historic Jewish district of Kazimierz, known for its culture and gourmet dining. Guests can easily explore the city's renowned museums, galleries, and restaurants within walking distance.
Unique Historical Significance
Crystal Suites chez Helena occupies a historic residence that was once the childhood home of Helena Rubinstein, the founder of the HR cosmetic brand. This connection to heritage adds a distinct charm to the accommodation experience. Guests can immerse themselves in Krakow's rich cultural history while enjoying modern luxury.
Additional Services
Crystal Suites Old Town offers various additional services, such as booking tours and arranging fridge stocking for late arrivals. Guests may also request apartment decorations for special occasions, enhancing their experience with a personal touch. Room service is available, providing convenience right at guests' fingertips.
Dining Options
Breakfast is provided at Fable Cafe, located approximately 160 meters from the apartments, allowing guests to enjoy a variety of breakfast options. The hotel partners with local cafes to offer tailored delivery services, bringing local cuisine directly to guests. This arrangement enables visitors to savor Krakow's culinary diversity during their stay.
Main Square, the heart of Krakow, features historic architecture and vibrant street life. A must-see for its charm and atmosphere.
Krakow's Rynek Glowny Central Square
15 minutes walking
Krakow's Rynek Glowny offers historic landmarks, street performances, and cafes, encapsulating the city's lively spirit.
St. Mary's Basilica
15 minutes walking
St. Mary's Basilica is famed for its stunning altarpiece and tower that hosts the iconic trumpet signal every hour.
Bunkier Sztuki Contemporary Art Gallery
10 minutes walking
Bunkier Sztuki showcases contemporary art in a unique underground setting, known for rotating exhibitions and cultural events.
Botanic Garden of the Jagiellonian University
25 minutes walking
The botanic garden offers serene walking paths amidst diverse plant species, ideal for relaxation or casual strolls.
Kayaking on the Vistula River
10 minutes walking
The Vistula River provides kayaking options, offering thrill-seekers a chance to explore the city from the water.
Wellness Spa Experience
10 minutes driving
Local spas offer various treatments like massages and wellness programs, perfect for unwinding after a busy day.
Zielona Kuchnia
3 minutes walking
Zielona Kuchnia serves local dishes with a modern twist, featuring a cozy atmosphere and vegetarian-friendly options.
Molam Thai Canteen & Bar
2 minutes walking
Molam offers authentic Thai cuisine in a vibrant setting, known for its fresh ingredients and flavorful dishes.
Restauracja Maksymilian
3 minutes walking
This bistro-style restaurant features traditional Polish dishes along with a charming Interior and local beers.
Jazz Club
15 minutes walking
Jazz Club features live music nightly, creating a lively atmosphere with talented local musicians and a cozy vibe.
Teatr Bagatela
10 minutes walking
Teatr Bagatela hosts captivating performances, including drama and music, appealing to both locals and visitors.
Getting around
City Centre
Krakow16 min
·
4300 ft
Airports
John Paul II International Airport Krakow-Balice (KRK)23 min
·
9.5
mi
Katowice International Airport (KTW)156 min
·
64.6
mi
Train
Kraków Main Station18 min
·
5000 ft
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Property information and rules
Check-in
from 13:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
is available in for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
9
Questions of the users
About Crystal Suites Old Town
Is there a lift access to the upper floors of the apartments? I'm curious if all levels are easily reachable.
10 November 2024
All apartments except the Loft can be accessed by a lift that services up to the 3rd floor. The Loft apartment is situated on the 4th floor, which requires stairs to access.
I have a family member who uses a mobility scooter. Can the penthouse accommodation meet accessibility needs?
12 February 2025
The dimensions of the penthouse are suitable for many, but specific assessment for mobility accessibility will be necessary. Please provide details for a tailored response.
Is it possible to use a tourist voucher for payment during my stay?
15 March 2025
Yes, a tourist voucher can be accepted for payment depending on the reservation type. For standard bookings, payment can be made upon arrival with a voucher. For non-refundable bookings, providing card details for secure reservation is required.
I will be arriving quite late at night. Can arrangements be made for getting in?
18 April 2024
Late arrivals can be accommodated if notified in advance, as there is no 24-hour reception. A meet and greet check-in process is in place.
Are all apartments equipped with air conditioning, especially during the summer months?
20 July 2025
Currently, only the Loft apartment features air conditioning. All other accommodations may require alternative cooling options.
Can you provide information regarding the nearest parking facilities and their daily costs?
22 August 2024
The apartment is located within a paid parking zone. Street parking costs 6 PLN per hour from Monday to Saturday between 10 AM and 8 PM. Alternatively, guarded parking is available nearby, costing around 50 PLN per day.
What types of tours or activities can be organized for guests while staying?
25 September 2024
Various tours such as walking tours of Old Town and Kazimierz, as well as excursions to nearby attractions, can be arranged through local licensed tour companies.
For an upcoming trip, can any additional services like fridge stocking or surprises be arranged?
11 January 2025
Yes, arrangements for fridge stocking or surprise decorations for special occasions can be made. Just notify the staff in advance with your preferences.
What are the breakfast options available for guests during their stay?
4 June 2024
Breakfast is offered at nearby cafes, allowing guests to choose from various menu options. Prices and selection details can be provided upon request.
Is there a provision for air-conditioned rooms for those who might need it during summer?
30 December 2025
Options for air conditioning are currently limited to the Loft apartment, while other accommodations may utilize fans for cooling purposes.